Client Services Client Services Wellness

Your opportunityAs the first point of contact at ourWellness Centres youll set the tone for every client experience. From managing enquiries and bookings to providing information and administrative support youll help clients access the right services while delivering exceptional customer service every step of the make an impact byManaging enquiries appointments and service bookings ensuring timely and accurate clients with ECH services that support their wellbeing independence and accurate administration record management and reporting collaboratively with allied health and operational teams to deliver outstanding client outcomes and continuously improve role is ideal for someone who is organised customer-focused and enjoys building meaningful connections while supporting older people to get more out of youll bringTo succeed in this role youll ideally have:Experience working in a customer service administration or reception-based using technology and electronic systems.A National Police Check (or willingness to obtain one)We would also love you to bring the following skills:Outstanding customer service skills and a genuine passion for helping communication skills both written and organisational skills and attention to ability to manage competing priorities in a busy environment.A positive solutions-focused teamwork and relationship-building discretion and a commitment to maintaining join ECHWe want you to be MORE with us. Were passionate about supporting our people through wellbeing programs opportunities for career growth and competitive enjoy all of this in a supportive work environment where you can create meaningful connections with colleagues who have your back. What does this mean for youAs part of a not-for-profit organisation you can enjoy salary packaging benefits of up to $18549 per year to reduce your taxable support your health and fitness with free access to ECH gyms and discounted wellness Employee Assistance Program (EAP) and access to the Moving Mindz app-based wellness to connect with your ECH community through annual employee team dinners Christmas celebrations and town hall your career through mentoring programs supported scholarships and annual performance & development planning (PDP).For more information on our benefits and what its like to work at ECH visit our careers page. to be part of something specialJoin us and help older South Australians get MORE out of will review applications as they come in and move quickly to secure the right candidate. Applications close Sunday 9th August 2026For more information please contact We encourage individuals from diverse backgrounds to apply including those living with a disability from culturally or linguistically diverse backgrounds part of the LGBTI community and Aboriginal and Torres Strait Islander people. If you require reasonable adjustments or would like to share your pronouns at any stage of the application or interview process please let us know.