Apprentice or Experienced Parts Interpreter

Hutcheon and Pearce

Experienced or Apprentice Parts Interpreter

Tamworth NSW

Position Overview

As an Experienced or Apprentice Parts Interpreter at Hutcheon & Pearce youll play a key role in supporting our customers and service team from our Tamworth Branch.

Whether youre an experienced Parts Interpreter looking for your next opportunity or someone eager to start a rewarding career through an apprenticeship youll be part of a team that helps keep our customers moving by providing the right parts advice and support.

This is a hands-on role that combines customer service sales inventory management and parts interpretation. Youll work closely with customers technicians and suppliers to ensure parts are sourced supplied and delivered efficiently.

The position is primarily Monday to Friday with Saturday work required on a rostered basis during peak periods and to support branch operations.

For Apprentice Parts Interpreters this role includes completing a Certificate III in Automotive Sales (Parts Interpreting) through TAFE NSW while gaining valuable on-the-job experience.

What Youll Be Doing

• Providing exceptional customer service and assisting customers with their parts enquiries
• Interpreting and identifying parts requirements for customers and service technicians
• Promoting and selling parts attachments merchandise and related products.
• Supplying Service Technicians with parts required for repairs and maintenance.
• Processing stock orders and machine down orders.
• Receiving and allocating incoming stock to inventory locations.
• Assisting with parts deliveries and inventory management.
• Maintaining accurate records and supporting stock control processes.
• Following up on backorders and communicating updates to customers and technicians.
• Assisting with merchandising displays and maintaining a clean organised parts department.
• Participating in training and development programs to build product and industry knowledge.

What Youll Bring

Experienced Parts Interpreters

• Previous experience in parts interpreting automotive agricultural construction or similar industries.
• Strong customer service and communication skills.
• Ability to interpret parts requirements and provide solutions.

Apprentice Parts Interpreters

• A genuine interest in parts machinery automotive or agriculture.
• A willingness to learn and develop new skills.
• A positive attitude and commitment to completing formal training.

For Both

• Strong organisational and time management skills.
• Basic computer and data entry skills.
• Ability to work independently and as part of a team.
• Commitment to safe work practices.
• Forklift licence preferred (or willingness to obtain one with our support).

What Well Bring

• Above Award Wages
• Earn while you learn with a nationally recognised qualification (Apprentice pathway)
• Ongoing training development and career progression opportunities
• Work with industry-leading John Deere products and technology
• Staff discounts on John Deere merchandise parts and products
• Christmas gifts team events and annual employee celebrations
• Supportive team culture in a family-owned business

Hutcheon & Pearce the largest Australian family-owned John Deere dealership with a rich history spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. As a leading provider of John Deere equipment were committed to providing top-notch equipment exceptional after-sales support and outstanding service to our customers.

Want more information

Contact

Resumes are considered upon submission.

Apply today to experience the H&P difference!

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Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us as a result we welcome and encourage applications from skilled people from all walks of life