AI Enablement Partner

HBF Employee Benefits

• FREE Corporate Gold Hospital Insurance (for you and your family)

• 3additionalwellbeing days off a year (on top of our standard 20 days annual leave and 10 days personal leave) pro rata

• 2 volunteering days per year

• 18 weeks paid parental leave

• Access to corporate discounts across a range of gyms retail restaurants and hotels

• Hybrid working arrangements available

About the Role
This role exists to lift AI capability across HBF one business area at a time.As anAI Enablement Partneryoullbe embedded alongside our business teamsfora defined periodsuited to the business area.While thereyoullsit with frontline and operational people understand how the work really happens and spot where AI can genuinely help beforeanyoneseven written it down. But the jobisntfinished when a solution ships.Itsfinished when the team can run it adapt it and spot the next opportunity without you.Youllbe the person who can sit in a leadership conversation and a hands-on build session in the same afternoon and add value in both.

This is a role about clear thinking: framing messy problems weighing the options and being honest about when AI is the right answer and when a process simply needs fixing first. Done well that judgment is worth more than any platform.

Youllreport to the Head of Emerging Technology and join a teamthatsbuilding AI capability the right way-practical governed and centred on the people doing the work.

WhatYoullDo

• Get close to the work.Partner with frontline and operational teams to map how things really run today find the bottlenecks rework and handoffs that slow people down and design better ways of working with AI and automation built in where they add measurable value.Youllrun before-and-after time studies so the gains are real not assumed.

• Build things that work together.Develop low-code and no-code AI solutions using Microsoft Copilot Copilot Studio and Power Automatebut buildthemwiththe team not forthem.Scopeeach use case properly commit to outcomes prototypefast and be open about what works and whatdoesnt. When something needs deeper engineeringyoullknow it and escalate it to the Emerging Technology proof-of-concept pipeline.

• Shape demanddontjust take it.Work upstream with business leaders to shape opportunities early challenge requests constructively and make sure what enters the pipeline is well-defined and genuinely worth doing.Youlltranslate technical and process complexity into plain language so non-technical stakeholders can weigh options and make confident defensible calls.

• Lead change with empathy.AI can create uncertainty soyoulladdress it directly by creating space for questions and resistance helping design AI literacy programs that reach beyond early adopters and building skills people can use independently after the training ends. Eachengagementshould leave the business area stronger than you found it with a clear handover sustainable AI-supported workflows documented learnings and a stronger baseline for the next team.

This position may be based inPerth BrisbaneSydneyor Melbourneon apermanent full-timebasis.

About You
Youre a sharp curious problem-solver who enjoysgetting to the bottom ofhow things work and finding better ways to do them. Youdontneed to be a developer what matters is strong critical thinking solid business understanding and the confidence to use practical AI tools to make an impact.Yourecomfortable working independently within clear guardrails and you bring people along with you through change.

Ideally you will have:

• Tertiary qualification in business technology or a related discipline or equivalent practical experience.

• 3 years in business analysis process improvement transformation or a comparable role.

• Strong critical thinking and process analysis skills with the ability to frame ambiguous problems and design better ways of working.

• Practical competency with AI and low-code tools such as Microsoft Copilot Copilot Studio and automation builders.

• Change management and stakeholder engagement skills with the ability to communicate clearly to both technical and non-technical audiences.

• A track recordof delivering improvements and collaborating effectively across teams while working independently within governance guardrails.

Keen to Apply

Great! Applying is as simple and quick as clicking on the Apply button to complete your application.

Our recruitment and selection process includes a variety of assessment methods including reference checks National PoliceClearanceand verification of working rights in Australia.

Inclusion and Accessibility

At HBF we believe in the potential of every individual.Werecommitted to creating an inclusive workplace where diverse perspectives are celebrated because they make us stronger. We encourage applications from everyone including Aboriginal and Torres Strait Islander peoples people with disabilities and members of the LGBTQIA community including transgender and gender-diverse applicants.

We want you to Be You Be Bold and feel supported every step of the way. If yourequireany adjustments or alternative formats during the recruitment process please contact us at.

To learn more about our commitments visit:Community Initiatives HBF Health Insurance