After Hours Roster Coordinator

Workforce Planner Rostering National Networks Plus (NNP)

Casual Role Monday to Sunday shifts Work from Home after Training completed.

Our business is growing! Are you a master of logistics with a passion for connecting people to meaningful work National Networks Plus (NNP) a trusted not-for-profit staffing agency in aged care Home Care and Community services is looking for a Workforce Planner Rostering to join our dynamic scheduling team.

If youre someone who communicates clearly and loves a fast-paced environment where every shift filled matters we want to hear from you.

About the Role

As a After Hours Roster Coordinator you will be the frontline contact for clients and staff ensuring shifts are filled efficiently and effectively outside of office hours.

Youll play a key role in supporting NNPs service delivery by creating well-coordinated rosters responding to urgent client needs and providing a positive experience for both clients and staff.

This role suits someone who can multi-task manage a busy phone line and multiple email inboxes.

Shift Hours are:

• Monday - Friday 5am-830am
• Monday - Friday 5pm-11pm
• Sat and Sun 5am - 2pm
• Sat and Sun 2pm - 11pm

• Act as the main point of contact for client roster and staffing requests.
• Coordinate rosters for Community (Disability & Youth) Aged Care and Home Care services using best practice staffing strategies.
• Respond swiftly to last-minute changes cancellations and emergency staffing needs.
• Liaise with staff and clients via phone email to ensure clear timely communication.
• Maintain a professional and courteous approach in all interactions to build strong ongoing relationships.
• Complete handovers maintain accurate documentation and escalate any concerns as required.

• Strong interpersonal and communication skills phone and written.
• High attention to detail and the ability to multitask under time pressure.
• Ability to remain calm and proactive in a fast-paced ever-changing environment.
• Experience working in administration
• Previous experience in rostering scheduling or workforce coordination a benefit but not essential
• A laptop or PC with Windows 11
• A quiet home office with ergonomic set up and additional screens
• Able to attend 1 week training at our Head Office in Frenchs Forest prior to shifts starting.

• Not-for-Profit salary packaging take home more with tax-free benefits!
  (Were proud to be the only agency of our kind in Australia offering this.)

Apply Now! or email