Accommodation Services Manager Gippsland

Lead with excellence while shaping the delivery of high ended person-centered care. As the Accommodation Services Manager you will oversee daily operations across your portfolio ensuring seamless service deliverywhile leading a driving a dynamic team.

Who we are:

At Claro we support people with complex needs live more independent and confident lives. We set the standard for specialist disability services delivering excellence in complex support. With 30 years of experience and national coverage we provide the right homes supports and transitions guided by expertise and delivered with care.

The Opportunity:

Reporting to the Area Manager the Accommodation Services Manager will lead mentor and develop a dedicated team foster a culture of excellence and build strong relationships with clients families and community partners across the Gippsland region.

This is a vital leadership role supporting individuals with disabilities and complex needs ensuring they receive exceptional personalised care.

Key Responsibilities:

• Oversee daily operations across your portfolio ensuring seamless service delivery
• Lead mentor and develop a passionate team committed to quality care
• Ensure clients achieve their goals through personalised plans that promote independence social engagement and wellbeing
• Build and maintain positive relationships with clients families community organisations and stakeholders
• Responding to incidents and feedback in a timely manner
• Support the development and review of care plans and documentation
• Ensure compliance with policies procedures and legislative requirements

What Success Looks Like:

• Clients and their families feel supported engaged and respected
• Support workers are confident capable and well supported
• Rostering and operational processes run smoothly

To be successful in this role you will have:

• Proven leadership experience in community services disability or aged care; ideally within NDIS
• Qualifications in Community Services Management Business or related fields are desirable
• A passion for delivering person-centred high-quality support
• Strong team-building skills and a track record of developing high-performing teams
• Proven operational performance management skills in alignment with performance targets and KPIs.

Additional Requirements:

• Current National Police Check
• NDIS Worker Screening Clearance (or willing to obtain)
• Evidence of current work rights in Australia

Whats in it for you:

• Opportunity to work for a rapidly growing disability provider
• Friendly team environment with a great community care spirit
• Flexible work initiatives for real work-life-balance including a monthly rostered day off
• Monthly Shine Awards
• Novated vehicle leasing

How to apply

To apply select the apply button below and you will be redirected to our website to commence your application.

Please note: Candidates may be shortlisted and interviewed prior to closing date apply today!

We pride ourselves on being an equal opportunity employer committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples people with disability people of all ages cultural identities gender identities and expressions & LGBTIQA people