Zendesk

Job DescriptionReporting into: Chief People OfficerLocation: Preferred San Francisco CA (Open to exceptional talent across the United States with quarterly or more travel)Join us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accel

Job DescriptionReporting into: Chief People OfficerLocation: Preferred San Francisco CA (Open to exceptional talent across the United States with quarterly or more travel)Join us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accel

Job DescriptionDirector Global Employee RelationsThis role has become available in Zendesk at a really exciting time for the Employee Relations team. Were currently embarking on a strategic initiative to shift the Employee Relations team from a reactive escalation point to being a pro

Job DescriptionDirector Global Employee RelationsThis role has become available in Zendesk at a really exciting time for the Employee Relations team. Were currently embarking on a strategic initiative to shift the Employee Relations team from a reactive escalation point to being a pro

Job DescriptionOur Managed Services team supports customers with subscription services on an ongoing basis helping them to adopt expand optimize and maintain their use of Zendesk products as their own businesses grow and evolve. We function as an extension of their teams consulting on

Job DescriptionOur Managed Services team supports customers with subscription services on an ongoing basis helping them to adopt expand optimize and maintain their use of Zendesk products as their own businesses grow and evolve. We function as an extension of their teams consulting on

Job DescriptionIf youre ready to break into the AI CX and Bid Proposal Space this is your opportunity! Zendesk is looking for a motivated individual to join our RFP Central team in the role of Proposal Manager.The Proposal Manager is a key member of RFP Central responsible for the ove

Job DescriptionIf youre ready to break into the AI CX and Bid Proposal Space this is your opportunity! Zendesk is looking for a motivated individual to join our RFP Central team in the role of Proposal Manager.The Proposal Manager is a key member of RFP Central responsible for the ove

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interaction lies an opportunity

Job DescriptionJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating that ambition by building products rooted in AI automation and intelligent customer experiences because behind every interaction lies an opportunity

Job DescriptionProfessional Services Resource Manager (P-10)Zendesk helps companies build better relationships with their customers through exceptional products and teams. Our global Professional Services team delivers a range of services to onboard our customers quickly and easily an

Job DescriptionProfessional Services Resource Manager (P-10)Zendesk helps companies build better relationships with their customers through exceptional products and teams. Our global Professional Services team delivers a range of services to onboard our customers quickly and easily an

Job DescriptionLead CIO operations and organizational enablement serving as a high-trust executive partner to the VP CIO Strategy Operations & Architecture. This role brings structure to CIO priorities and operating rhythms connects decisions across the CIO Staff and turns strategy an

Job DescriptionLead CIO operations and organizational enablement serving as a high-trust executive partner to the VP CIO Strategy Operations & Architecture. This role brings structure to CIO priorities and operating rhythms connects decisions across the CIO Staff and turns strategy an

Job DescriptionSenior Staff Frontend Engineer Admin ExperienceZendesk is transforming the way businesses build meaningful customer relationships. Our products help organizations deliver exceptional customer and employee experiences at scale and our Admin Experience is central to how c

Job DescriptionSenior Staff Frontend Engineer Admin ExperienceZendesk is transforming the way businesses build meaningful customer relationships. Our products help organizations deliver exceptional customer and employee experiences at scale and our Admin Experience is central to how c

Job DescriptionAbout Us:Zendesk is a leader in customer experience solutions dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms including Zendesk Amazon Connect and AWS-b

Job DescriptionAbout Us:Zendesk is a leader in customer experience solutions dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms including Zendesk Amazon Connect and AWS-b

Job DescriptionAbout Us:Zendesk is a leader in customer experience solutions dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms including Zendesk Amazon Connect and AWS-b

Job DescriptionAbout Us:Zendesk is a leader in customer experience solutions dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms including Zendesk Amazon Connect and AWS-b

Job DescriptionJob Title. - Salesforce Devops - SREDepartment - Employee Services Technology & Operations CIO RUN FunctionExperience Level - 4 8 YearsLocation - Pune India (Hybrid)Shift Pattern - APAC and EMEA ShiftReporting Manager - Yashwant SinhaRole OverviewWe are seeking an exp

Job DescriptionJob Title. - Salesforce Devops - SREDepartment - Employee Services Technology & Operations CIO RUN FunctionExperience Level - 4 8 YearsLocation - Pune India (Hybrid)Shift Pattern - APAC and EMEA ShiftReporting Manager - Yashwant SinhaRole OverviewWe are seeking an exp

Job DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-term AI success fo

Job DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-term AI success fo

Job DescriptionJob DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-ter

Job DescriptionJob DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-ter

Job DescriptionJob Title: Senior Engagement ManagerJob Description:Zendesk Professional Services is focused on maximising the impact and value of Zendesk software for both existing and new customers.The Professional Services team works on projects across EMEA with customers of all siz

Job DescriptionJob Title: Senior Engagement ManagerJob Description:Zendesk Professional Services is focused on maximising the impact and value of Zendesk software for both existing and new customers.The Professional Services team works on projects across EMEA with customers of all siz

Job DescriptionSenior Demo Platform Architect Contact Center and Customer ExperiencePosition Overview: We are seeking a seasoned Senior Demo Platform Engineer with deep expertise in contact center technologies and CX suites preferably Zendesk Amazon Connect and AWS. This role will ow

Job DescriptionSenior Demo Platform Architect Contact Center and Customer ExperiencePosition Overview: We are seeking a seasoned Senior Demo Platform Engineer with deep expertise in contact center technologies and CX suites preferably Zendesk Amazon Connect and AWS. This role will ow

Job DescriptionWere looking for a Senior Director to lead Professional Services across EMEA. You will own the regional services business and guide a team responsible for shaping selling and delivering high-value customer engagements.You will evolve our services model toward AI-enabled

Job DescriptionWere looking for a Senior Director to lead Professional Services across EMEA. You will own the regional services business and guide a team responsible for shaping selling and delivering high-value customer engagements.You will evolve our services model toward AI-enabled

Job DescriptionPosition: RevOps Customer Support Sr. SpecialistLocation: Manila PhilippinesType of Employment: Full-time In-officeAbout us:Zendesk is a leader in customer service software revolutionizing how businesses engage with their customers. We are committed to improving custome

Job DescriptionPosition: RevOps Customer Support Sr. SpecialistLocation: Manila PhilippinesType of Employment: Full-time In-officeAbout us:Zendesk is a leader in customer service software revolutionizing how businesses engage with their customers. We are committed to improving custome

Job DescriptionEnterprise Account Executive - North & East IndiaJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportun

Job DescriptionEnterprise Account Executive - North & East IndiaJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportun

Job DescriptionPosition OverviewAs a Senior Platform Architect you will serve as the technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation servi

Job DescriptionPosition OverviewAs a Senior Platform Architect you will serve as the technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation servi

Job DescriptionComplex Issue Resolution & Tier 2 SupportLead advanced ticket resolution for Tier 2 issues including:Churn & contraction for enterprise customersInvoice explanation (Corporate SMB/Commercial)Sales tax inquiriesBankruptcyCoupon issuesSyncing Zendesk dataManaging Hub & Sp

Job DescriptionComplex Issue Resolution & Tier 2 SupportLead advanced ticket resolution for Tier 2 issues including:Churn & contraction for enterprise customersInvoice explanation (Corporate SMB/Commercial)Sales tax inquiriesBankruptcyCoupon issuesSyncing Zendesk dataManaging Hub & Sp