AI Subject Matter Expert (SME)

Inbox Business Technologies is looking for an experienced AI Subject Matter Expert (SME) to provide AI-domain expertise across both segments ensuring communication content on AI GenAI and agentic AI is technically accurate responsible and credible and supporting AI-product-launch communications and AI-literacy measures.

Employment Type: Full-time employment

• Serve as the authority on AI GenAI agentic AI and machine-learning concepts for all programme content.
• Review and validate the technical accuracy of AI-domain content AI-product launches responsible/ethical AI and safe-use messaging.
• Advise on AI-literacy modules and awareness measures and co-design related survey/assessment items under Segment 3.
• Support executive briefings and AI-product-launch communications with subject-matter credibility.
• Guide the Communications team on responsible-AI messaging including bias hallucination and privacy-conscious usage.
• Interpret AI-adoption signals with the Adoption Analyst and recommend content or intervention adjustments.

• 711 years in AI / machine learning data science or applied AI with recent GenAI / agentic-AI exposure.
• Experience advising or enabling AI adoption in an enterprise setting preferred.
• Awareness of responsible-AI and AI-governance practices.
• AI GenAI and agentic AI concepts; machine-learning fundamentals.
• Responsible & ethical AI; AI product adoption and safe-use practices.
• AI-literacy content and awareness-measure design.
• Translating AI concepts for business audiences; stakeholder advisory.
• An AI/ML certification (e.g. Azure AI Google Professional GenAI/ML NVIDIA AI) preferred.
• Language: English (fluent).