وظائف تجربة العملاء مستشار في السعودية

Our client is a consumer-facing organisation with a growing retail footprint across Saudi Arabia. The business is repositioning its brands to strengthen customer loyalty and long-term market differentiation. The Role The Vice President will lead brand strategy customer experience and engagement acro...

Are you passionate about enhancing customer experiences and driving impactful projects Do you have a proven track record in managing customercentric initiatives while fostering strong client relationships We are looking for a Projects Manager to lead and expand our customer experience projects e...

Are you a social media expert with the skills to manage operations analyze performance and enhance customer experiences Do you have experience with enterpriselevel social media management tools like Sprinklr We are looking for a Social Media Manager to lead our social media efforts optimize campaign...

Are you detailoriented and skilled at transforming data into actionable insights Do you thrive in analyzing complex operations and delivering impactful reports We are seeking a Business Analysis & Reporting Specialist to support our customer experience initiatives driving datadriven decisions an...

Role Overview: We are seeking a highly motivated Arabic-speaking Customer Experience (CX) Consultant to serve as the sole advisor supporting the Head of CX (also referred to as BEX) in a Government Authority. This is a strategic hands-on role based onsite in Riyadh focused on strengthening the autho...

About TapTap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple unified payment experiences. We need exceptional talent to help us on this journey.The Operations teamGreat ideas arent enough. To build a truly global business we need great experien...

Key ResponsibilitiesCX Strategy & LeadershipDefine and own the endtoend CX vision roadmap and operating modelAct as the executive owner of customer outcomes across all functionsEmbed customer centricity into strategic planning governance and KPIsPerformance & OutcomesOwn CX performance metrics (NPS...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are n...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and...

Job DescriptionOverviewThe Customer Experience Expert plays a key role in enhancing passenger satisfaction across the metro network during its Operations & Maintenance (O&M) phase. This role focuses on improving the overall customer journey by analyzing passenger feedback identifying service gaps an...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare m...

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexib...

Work ScheduleStandard Office Hours (40/wk)Environmental ConditionsOfficeJob DescriptionAbout the Role We are looking for a dedicated Customer Experience Manager to lead our customer service efforts in Saudi Arabia. In this role you will be at the forefront of our mission to provide flawless customer...

Summary Introduction:As a Customer Experience (CX) Consultant you will play a pivotal role in enhancing customer satisfaction and loyalty by analyzing and optimizing every touchpoint of the customer journey. You will collaborate with crossfunctional teams to develop strategies and implement initiati...

The role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures ensuring that the cargo is transported as per the transport plan p...

The role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures ensuring that the cargo is transported as per the transport plan p...