We are seeking two dedicated Email Security Administrators to manage and support the organizations on-premises email security infrastructure. The role focuses on ensuring secure reliable and uninterrupted email communication across the enterprise by managing spam phishing malware protection and secure mail flow integration with Microsoft 365 and related systems.
1. Platform Administration & Monitoring
Perform daily administration and health monitoring of the email security gateway
Ensure system availability performance and stability
Monitor dashboards alerts and security events in real time
2. Policy Management & Optimization
Configure maintain and tune email security policies
Manage anti-spam anti-phishing malware filtering and spoofing protection rules
Continuously improve filtering accuracy and reduce false positives/negatives
3. Quarantine & Mail Handling
Review quarantined emails and support safe release workflows
Validate false positives and ensure secure message delivery
Handle user requests related to blocked/quarantined emails
4. Mail Flow & Integration Support
Troubleshoot end-to-end mail flow issues across on-premises gateway and Microsoft 365
Manage SMTP routing mail connectors and relay configurations
Ensure seamless integration between security gateway DNS and email systems
5. Threat Investigation & Response
Investigate spam phishing malware spoofing and impersonation attempts
Perform log analysis and correlate security events
Support incident response in coordination with SOC teams
6. Security Protocol & Email Authentication
Manage and validate SPF DKIM DMARC and TLS configurations
Ensure email authentication standards are correctly implemented and enforced
7. Collaboration & Escalation Management
Coordinate with infrastructure network SOC and messaging teams
Work with vendors for issue escalation RCA tracking and resolution follow-up
8. Reporting & Audit Support
Generate operational and security reports (threat trends blocked mail system health)
Support internal and external audit requirements
Maintain documentation for configurations incidents and changes
9. Change & Maintenance Support
Support system upgrades patches and maintenance activities
Execute change requests following approval processes
Ensure minimal disruption during updates and migrations
Requirements
Proven experience in email security gateway administration (on-prem or hybrid environments)
Strong hands-on knowledge of mail flow architecture and SMTP routing
Experience working with Microsoft 365 mail systems
Deep understanding of:
SMTP MX records DNS
SPF DKIM DMARC authentication
TLS encryption for email transport
Experience in phishing spam malware analysis and incident handling
Familiarity with SOC environments and security escalation workflows
Strong troubleshooting skills for mail flow and connectivity issues
Required Skills:
Proven experience in email security gateway administration (on-prem or hybrid environments) Strong hands-on knowledge of mail flow architecture and SMTP routing Experience working with Microsoft 365 mail systems Deep understanding of: SMTP MX records DNS SPF DKIM DMARC authentication TLS encryption for email transport Experience in phishing spam malware analysis and incident handling Familiarity with SOC environments and security escalation workflows Strong troubleshooting skills for mail flow and connectivity issues
We are seeking two dedicated Email Security Administrators to manage and support the organizations on-premises email security infrastructure. The role focuses on ensuring secure reliable and uninterrupted email communication across the enterprise by managing spam phishing malware protection and secu...
We are seeking two dedicated Email Security Administrators to manage and support the organizations on-premises email security infrastructure. The role focuses on ensuring secure reliable and uninterrupted email communication across the enterprise by managing spam phishing malware protection and secure mail flow integration with Microsoft 365 and related systems.
1. Platform Administration & Monitoring
Perform daily administration and health monitoring of the email security gateway
Ensure system availability performance and stability
Monitor dashboards alerts and security events in real time
2. Policy Management & Optimization
Configure maintain and tune email security policies
Manage anti-spam anti-phishing malware filtering and spoofing protection rules
Continuously improve filtering accuracy and reduce false positives/negatives
3. Quarantine & Mail Handling
Review quarantined emails and support safe release workflows
Validate false positives and ensure secure message delivery
Handle user requests related to blocked/quarantined emails
4. Mail Flow & Integration Support
Troubleshoot end-to-end mail flow issues across on-premises gateway and Microsoft 365
Manage SMTP routing mail connectors and relay configurations
Ensure seamless integration between security gateway DNS and email systems
5. Threat Investigation & Response
Investigate spam phishing malware spoofing and impersonation attempts
Perform log analysis and correlate security events
Support incident response in coordination with SOC teams
6. Security Protocol & Email Authentication
Manage and validate SPF DKIM DMARC and TLS configurations
Ensure email authentication standards are correctly implemented and enforced
7. Collaboration & Escalation Management
Coordinate with infrastructure network SOC and messaging teams
Work with vendors for issue escalation RCA tracking and resolution follow-up
8. Reporting & Audit Support
Generate operational and security reports (threat trends blocked mail system health)
Support internal and external audit requirements
Maintain documentation for configurations incidents and changes
9. Change & Maintenance Support
Support system upgrades patches and maintenance activities
Execute change requests following approval processes
Ensure minimal disruption during updates and migrations
Requirements
Proven experience in email security gateway administration (on-prem or hybrid environments)
Strong hands-on knowledge of mail flow architecture and SMTP routing
Experience working with Microsoft 365 mail systems
Deep understanding of:
SMTP MX records DNS
SPF DKIM DMARC authentication
TLS encryption for email transport
Experience in phishing spam malware analysis and incident handling
Familiarity with SOC environments and security escalation workflows
Strong troubleshooting skills for mail flow and connectivity issues
Required Skills:
Proven experience in email security gateway administration (on-prem or hybrid environments) Strong hands-on knowledge of mail flow architecture and SMTP routing Experience working with Microsoft 365 mail systems Deep understanding of: SMTP MX records DNS SPF DKIM DMARC authentication TLS encryption for email transport Experience in phishing spam malware analysis and incident handling Familiarity with SOC environments and security escalation workflows Strong troubleshooting skills for mail flow and connectivity issues
Being an active member of the United Nations Global Compact since March 2013, Madre Integrated Engineering w.l.l supports the principles of the Global Compact with respect to human rights, labor, environment, and anti-corruption.
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