Call Center Agents
تاريخ النشر:
نُشرت قبل 5 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
- Employment Contract: Outsource/Full-Time
- Contract Duration: 2 months
- Must be available to join by Jan 18 2026
- Must be locally available with a valid QID
- Nationality Requirements: Arabic Indian and Filipino Nationals
- Previous call centre experience is mandatory
- Excellent English verbal communication skills
Shift Schedule:
- Male agents: Rotational shifts including weekends with 24/7 coverage
- Female agents: Shift hours up to 9:00 PM including weekends
- Flexibility to work varying weekday/weekend hours as per operational needs
Responsibilities:
- Handle inbound and outbound customer calls professionally
- Provide accurate information and resolve customer issues
- Record customer interactions and update relevant databases
- Meet performance targets (quality call handling time customer satisfaction)
- Collaborate with team members and supervisors for continuous improvement
المهارات المطلوبة
- نشاط الأطفال
- بث الإشارات/ التغذية
- ASP.NET
- استراتيجيات الشركات
- إدارة السلامة والصحة