Role OverviewRole PurposeThe Customer Assurance Team is responsible for supporting the design testing and continuous improvement of the firms first line assurance and control environment with a strong focus on customer outcomes governance and operational effectiveness.The role provide

Role OverviewRole PurposeThe Customer Assurance Team is responsible for supporting the design testing and continuous improvement of the firms first line assurance and control environment with a strong focus on customer outcomes governance and operational effectiveness.The role provide

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In order to support the new Operating model we now require an Optimisation and Workforce Manager to support all aspects of workload management capacity planning and forecasting across the Contact Centre Arrears Support Unit Fulfilment and Recoveries functions along with managing outbo

In order to support the new Operating model we now require an Optimisation and Workforce Manager to support all aspects of workload management capacity planning and forecasting across the Contact Centre Arrears Support Unit Fulfilment and Recoveries functions along with managing outbo

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Purpose of the Job:We are looking for an experienced professional to join our team within the Client Governance & Engagement Unit. Reporting to the Head of the Client Governance & Engagement Unit the role holder will support the day-to-day administration and governance of client manda

Purpose of the Job:We are looking for an experienced professional to join our team within the Client Governance & Engagement Unit. Reporting to the Head of the Client Governance & Engagement Unit the role holder will support the day-to-day administration and governance of client manda

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The Executive Litigation / Customer Debt Solutions is responsible for the day-to-day management and progression of mortgage litigation and repossession cases within a regulated credit servicing environment. The role holder will progress assigned cases through the legal recovery proce

The Executive Litigation / Customer Debt Solutions is responsible for the day-to-day management and progression of mortgage litigation and repossession cases within a regulated credit servicing environment. The role holder will progress assigned cases through the legal recovery proce

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Process internal physical post including cheque payments.Mailbox management across a variety of mailboxes both internal and external.Progress customer lettering requirement aligned to inbound/outbound post and email requests.General loan administration such as issuing mortgage stateme

Process internal physical post including cheque payments.Mailbox management across a variety of mailboxes both internal and external.Progress customer lettering requirement aligned to inbound/outbound post and email requests.General loan administration such as issuing mortgage stateme

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 Role OverviewWe are seeking a Cloud Infrastructure/Engineer with strong expertise in AWS cloud infrastructure containerised platforms and Azure DevOps CI/CD pipelines. The successful candidate will focus on improving system reliability availability performance and scalability while e

 Role OverviewWe are seeking a Cloud Infrastructure/Engineer with strong expertise in AWS cloud infrastructure containerised platforms and Azure DevOps CI/CD pipelines. The successful candidate will focus on improving system reliability availability performance and scalability while e

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How Youll Make an ImpactDaily banking requirements including:administration and maintenance of direct debit facilitiesprocessing daily bank uploadsassisting with QA of auto allocated/unallocated paymentsinteractions with Finance team on unreconciled fundsprogressing refunds SOF confir

How Youll Make an ImpactDaily banking requirements including:administration and maintenance of direct debit facilitiesprocessing daily bank uploadsassisting with QA of auto allocated/unallocated paymentsinteractions with Finance team on unreconciled fundsprogressing refunds SOF confir

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Role OverviewWe are looking for a Python Developer/Engineer with strong Python and AWS experience to join our team and support a growing portfolio of cloud-based customer engagement solutions cloud data platforms and enterprise integrations. You will develop and enhance our Amazon Con

Role OverviewWe are looking for a Python Developer/Engineer with strong Python and AWS experience to join our team and support a growing portfolio of cloud-based customer engagement solutions cloud data platforms and enterprise integrations. You will develop and enhance our Amazon Con

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