Senior Technical Program Manager – AI Transformation & Integrations (AgentiX) (Cortex

Our Mission

At Palo Alto Networks were united by a shared missionto protect our digital way of life. We thrive at the intersection of innovation and impact solving real-world problems with cutting-edge technology and bold thinking. Here everyone has a voice and every idea counts. If youre ready to do the most meaningful work of your career alongside people who are just as passionate as you are youre in the right place.

Who We Are

In order to be the cybersecurity partner of choice we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption Collaboration Execution Integrity and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest we invite you to join us!

Job Summary

Your Career

This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program must thrive in a fast-paced environment and bring a proven track record of designing building and operating AI agents or agentic workflows.

We are at a pivotal point in our journey transforming how we deliver product integrationsthe core of our platformby shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.

As a Senior Technical Program Manager you will lead this transformation. You will collaborate closely with Customers Partners Product and Engineering to scope and design integrations with IT and security tools. Simultaneously you will redefine the entire integration lifecycleusing AI to automate how customer requests are analyzed connector designs are created and software is delivered from early access through full launch.

Your Impact

• Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first agent-driven processes.

• Design & Scale Agentic Pipelines: Build deploy and continuously optimize multi-agent workflows that automate the lifecycle of integration requestsfrom intake and API requirement analysis to automated design generation code reviews and validation.

• Drive Technical Integration Scoping: Work closely with Customers External Partners Business Development Product and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.

• Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g. GitHub Copilot OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.

• End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.

• Cross-Functional Alignment: Partner with cross-functional peers to align solutions resolve conflicts clear operational bottlenecks and drive complex technical issues to resolution.

Qualifications

Your Experience

• 5 years of experience in technical program management with strong software engineering background backend software engineering or technical product ownership leading software development initiatives and technical programs.

• Demonstrated hands-on experience building operating or experimenting with AI agents and/or agentic pipelines with a deep understanding of Generative AI LLMs prompt engineering and workflow orchestration.

• Solid background in third-party APIs and integrations including proven experience writing technical design and requirements documents for engineering teams.

• Thorough end-to-end understanding of the Software Development Lifecycle (SDLC) from initial intake and scoping through delivery.

• Familiarity with scripting debugging or software development (preferably Python).

• Practical understanding with at least one major cloud platform (e.g. AWS GCP Azure).

• Excellent communication organizational and influencing skills with a proven ability to self-start resolve conflicts and thrive in a fast-paced environment with little direct supervision.

Our Commitment

Were trailblazers that dream big take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.