Learning and Experience Manager

About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twentythree locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.

What We Offer: At TaskUs we prioritize our employees wellbeing by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

It started with one ridiculously good idea Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies being ready to handle any challenge in a moments notice and mastering consistency in an everchanging world thats what it takes to get there. If thats something you want to be a part of apply today!

TaskUs aims to drive growth for partners through constant motion technology exploration adaptability and consistency.

So what does a Learning and Experience Manager do:

• As a Learning Experience Manager youll oversee the TaskUs training departments initiatives and training programs for Team Leaders and Teammates.

• Meet and exceed LX targets and milestones

• Responsibilities include creating and maintaining training materials designing engaging and technical campaignspecific training and acting as an inhouse training expert.

• Youll ensure alignment with campaign and business objectives proactively assess departmental needs and develop training materials accordingly.

• Propose and publish an annual training calendar with quarterly objectives.

• Plan training policies programs testing tools and systems to maintain quality standards.

• Collaborate with teams and communicate with Operations Directors Managers and global counterparts.

Qualifications:

• 1 year of managerial or supervisory experience.

• Proven BPO experience.

• Excellent communication and interpersonal skills in English.

• People management skills.

• Ability to multitask be independent and oversee projects.

• Proficiency in using Google and MS Office applications.

• Flexibility with working hours and schedule.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

Manager