HR Advisor

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world freeing our customers to focus on the strategic initiatives that shape their business.
Every day you will collaborate with a team dedicated to providing consistent sustainable global solutions no matter where our customers operate. With over 30000 employees across Asia the Americas Africa and Europe we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

The role of the HR advisor is to manage various HR activities across employee life cycle. Handle all HR queries and requests for multiple countries / regions through case management tool.

• Receive HR queries through case management tool and other areas. Provide solutions to employees & managers globally as per company HR policies & procedure across employee life cycle.
• Deliver transactional support on complex matters like recruitment process reward & recognition performance HR Admin & termination process.
• Manage payroll of one / two countries depending on size of the country.
• Manage various dashboards and reports.
• Manage projects for automation / digitization of various HR activities.
• Adhere to HR processes and manages the integrity and security of employment data.
• Adhere to service level agreements & KPIs defined for all HR activities.
• Maintain FAQ & HR documentation up to date (FAQDWI & HR Portal)
• Deliver high level of quality & accuracy for the transactions processed.

Educational Qualifications

Bachelor level degree

Relevant Experience

At least 4 to 5 years of experience.

Desired technical skills/knowledge

• HR tools knowledge PeopleSoft / HRMS / Leave Management
• Ability to maintain a high degree of data integrity within HRIS platforms supporting accurate reporting.
• Strong project management skills to oversee multiple HR initiatives simultaneously.

Soft skills/knowledge

• Excellent communication skills with command over written and spoken English while French & Arabic language preferred.
• Demonstrated ability to provide outstanding customer service in a high-volume environment.
• Cultural awareness and adaptability when collaborating with a globally diverse team.
• Self-motivated great follow through requires little oversight
• Eye for detail
• Resilience and flexibility in managing changes within a fast-paced HR environment.

You bring a can-do attitude tackle challenges head-on and challenge the status quo with new and innovative ideas.

Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
Professional Development: training programs and upskilling/re-skilling opportunities.
Career Growth: Internal growth and mobility opportunities within Orange.
Caring and Daring Culture: Health and well-being programs and benefits diversity & inclusion initiatives CSR and employee connect events.
Reward Programs: Employee Referral Program Change Maker Awards.