First Line Manager

Job Description Summary

Job Description

Major accountabilities:

• Accountable for achieving own and teams agreed sales productivity and performance targets.

• Creates and executes business plans to drive this achievement and is responsible for brands strategic and tactical planning in line with company strategy and standards.

• Works independently to maintain existing clients and to develop new business opportunities.

• Manages and optimizes effective allocation of resources to deliver required business results.

• Manages area sales and expense budgets.

• Serves as a communication bridge from Senior Management to field force - Key experts specialists.

• Leads a high-performing team of Key Experts specialists; hires trains and develops them as necessary; provides coaching and feedback to the team.

• Manages relationships with key accounts decision makers key opinion leaders patient associations; and other colleagues across business functions to achieve desired results.

• Masters product knowledge and disease area knowledge; and coach the team on the same.

• Gathers and is updated on required information regarding the market key competitors market data pricing intelligence key accounts etc. -Ensures Excellency in Customer Satisfaction and Customer Services.

• Complete all reporting and administrative requirements in a timely and accurate manner.

• Operates within Sandoz compliance policies and procedures; and creates a culture that ensures all reports direct and indirect do the same.

• Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt

• Distribution of marketing samples (where applicable)

Key performance indicators:

• Achievement of sales revenue and market share targets vs plan -Management of operating expenses within agreed budgets through effective monitoring and reporting systems -Customer Satisfaction and Key accounts relationship maintenance within the Assigned territory -Field force efficiency Product launch Success Rate -Development of patient and customer centric programs -Med Reps performance within the assigned territory

• Bachelors degree in pharmacy or related field.

• 7 years experience in pharmaceutical sales with 3 years in managerial role preferably managing Products specialists in specialty therapy area(s)

• Should have skills to build high performing team.

• Ability to lead and develop a team to create talent pipeline.

• Should have a strong problem-solving capability and decision-making skills.

• Motivate and inspire the team to achieve high performance and engagement.

• Strong presentation and communication skills.

• Ability to collaborate effectively with cross-functional teams.

Skills:

• Analytical Skill.

• Change Management.

• Coaching.

• Collaboration.

• Commercial Excellence.

• Complexity Management.

• Compliance.

• Ethics.

• Healthcare Sector.

• Leadership.

• Management.

• Mentorship.

• Problem Solving Skills.

• Professional Communication.

• Team Work.

Languages :

• English.

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz a leader in this sector provided more than 900 million patient treatments across 100 countries in 2024 and while we are proud of this achievement we have an ambition to do more!

With investments in new development capabilities production sites new acquisitions and partnerships we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost high-quality medicines sustainably.

Our momentum is powered by an open collaborative culture driven by our talented and ambitious colleagues who in return for applying their skills experience an agile and collegiate environment with impactful flexible-hybrid careers where diversity is welcomed and where personal growth is supported!

Join us!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.

#Sandoz

Skills Desired