Collection Specialist

• Communicate with clients to build and maintain a strong relationship
  
• Responsible for confirming with clients invoices accuracy to start follow up procedures till the due date
  
• Interviewing clients telephonic ally to establish their ability to pay debt.
  
• Overcoming stall tactics and objections and suggesting source of money for debt payments.
  
• Encouraging clients to utilize payment options such as credit cards and securing information for administrative services to process.
  
• Negotiating settlements by arranging clients payments over a longer time span.
  
• Confirming clients information and payment agreements.
  
• Informing management regarding effectiveness of strategies for various accounts
  
• Complying with applicable laws regulations policies and procedures.
  
• Follow up any modifications for the invoices when needed.
  
• Make sure that all invoices are accepted by the customer
  

• Bachelors Degree in Accounting
  

• Reporting Skills
  

• Deadline-Oriented
  
• Time Management
  

• Previous work experience in customer service sales collections or related field.
  

Behavioral Competencies:

• Excellent knowledge of collection processes.
  
• Task Planning.
  
• Excellent verbal communication negotiation and people skills.
  
• Outstanding phone etiquette.
  
• Proficient mathematical skills.
  
• Excellent communication and problem-solving skills.