AFCA

Shape strategy. Influence executives. Drive organisational performance.At AFCA were looking for an exceptional People & Culture leader to partner with Executives and senior leaders across our Customer Experience & Operations portfolio.Reporting to the Head of People Partnering & Opera

Shape strategy. Influence executives. Drive organisational performance.At AFCA were looking for an exceptional People & Culture leader to partner with Executives and senior leaders across our Customer Experience & Operations portfolio.Reporting to the Head of People Partnering & Opera

Shape strategy. Influence executives. Drive organisational performance.At AFCA were looking for an exceptional People & Culture leader to partner with Executives and senior leaders across our Customer Experience & Operations portfolio.Reporting to the Head of People Partnering & Opera

Shape strategy. Influence executives. Drive organisational performance.At AFCA were looking for an exceptional People & Culture leader to partner with Executives and senior leaders across our Customer Experience & Operations portfolio.Reporting to the Head of People Partnering & Opera

Own the membership services experience. Shape the future of engagement. Drive meaningful impact.Were looking for an experienced and commercially minded Senior Manager Membership Services to lead and transform AFCAs membership services function from end to end. This role is responsible

Own the membership services experience. Shape the future of engagement. Drive meaningful impact.Were looking for an experienced and commercially minded Senior Manager Membership Services to lead and transform AFCAs membership services function from end to end. This role is responsible

Own the membership services experience. Shape the future of engagement. Drive meaningful impact.Were looking for an experienced and commercially minded Senior Manager Membership Services to lead and transform AFCAs membership services function from end to end. This role is responsible

Own the membership services experience. Shape the future of engagement. Drive meaningful impact.Were looking for an experienced and commercially minded Senior Manager Membership Services to lead and transform AFCAs membership services function from end to end. This role is responsible

Help shape the future of fairness in financial servicesAt the Australian Financial Complaints Authority (AFCA) were on the side of fairness. Every five years AFCA undertakes an Independent Review of our scheme a significant and highly visible process that helps shape our future strate

Help shape the future of fairness in financial servicesAt the Australian Financial Complaints Authority (AFCA) were on the side of fairness. Every five years AFCA undertakes an Independent Review of our scheme a significant and highly visible process that helps shape our future strate

Help shape the future of fairness in financial servicesAt the Australian Financial Complaints Authority (AFCA) were on the side of fairness. Every five years AFCA undertakes an Independent Review of our scheme a significant and highly visible process that helps shape our future strate

Help shape the future of fairness in financial servicesAt the Australian Financial Complaints Authority (AFCA) were on the side of fairness. Every five years AFCA undertakes an Independent Review of our scheme a significant and highly visible process that helps shape our future strate

Reporting to the Head of Service Management youll take ownership of AFCAs ITIL processes ensuring they are fit for purpose consistently adopted and aligned with business objectives and risk requirements. Youll play a key role in driving service excellence operational maturity and cont

Reporting to the Head of Service Management youll take ownership of AFCAs ITIL processes ensuring they are fit for purpose consistently adopted and aligned with business objectives and risk requirements. Youll play a key role in driving service excellence operational maturity and cont

Working closely with the Chief Customer Officer the Senior CCO Advisor provides high-level strategic advice leads complex and sensitive initiatives and coordinates cross-organisational activity to ensure effective delivery of AFCAs Customer Experience and Operations Group. This is a t

Working closely with the Chief Customer Officer the Senior CCO Advisor provides high-level strategic advice leads complex and sensitive initiatives and coordinates cross-organisational activity to ensure effective delivery of AFCAs Customer Experience and Operations Group. This is a t

Working closely with the Chief Customer Officer the Senior CCO Advisor provides high-level strategic advice leads complex and sensitive initiatives and coordinates cross-organisational activity to ensure effective delivery of AFCAs Customer Experience and Operations Group. This is a t

Working closely with the Chief Customer Officer the Senior CCO Advisor provides high-level strategic advice leads complex and sensitive initiatives and coordinates cross-organisational activity to ensure effective delivery of AFCAs Customer Experience and Operations Group. This is a t

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.About the role:As a Senior Dispute Resolution Specialist you will manage complex and sensitive complaints playing a key role in deliv

We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Superannuation team.About the role:As a Senior Dispute Resolution Specialist you will manage complex and sensitive complaints playing a key role in deliv

Were looking for a Senior Digital Product Owner to lead and transform AFCAs digital customer experience across key consumer and member journeys.Sitting within the Customer Experience and Membership Services team this is a high-impact role responsible for shaping AFCAs digital front do

Were looking for a Senior Digital Product Owner to lead and transform AFCAs digital customer experience across key consumer and member journeys.Sitting within the Customer Experience and Membership Services team this is a high-impact role responsible for shaping AFCAs digital front do

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a Senior Digital Product Owner to lead and transform AFCAs digital customer experience across key consumer and member journeys.Sitting within the Customer Experience and Membership Services team this is a high-impact role responsible for shaping AFCAs digital front do

Were looking for a Senior Digital Product Owner to lead and transform AFCAs digital customer experience across key consumer and member journeys.Sitting within the Customer Experience and Membership Services team this is a high-impact role responsible for shaping AFCAs digital front do

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a Senior Digital Product Owner to lead and transform AFCAs digital customer experience across key consumer and member journeys.Sitting within the Customer Experience and Membership Services team this is a high-impact role responsible for shaping AFCAs digital front do

Were looking for a Senior Digital Product Owner to lead and transform AFCAs digital customer experience across key consumer and member journeys.Sitting within the Customer Experience and Membership Services team this is a high-impact role responsible for shaping AFCAs digital front do

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a Senior Digital Product Owner to lead and transform AFCAs digital customer experience across key consumer and member journeys.Sitting within the Customer Experience and Membership Services team this is a high-impact role responsible for shaping AFCAs digital front do

Were looking for a Senior Digital Product Owner to lead and transform AFCAs digital customer experience across key consumer and member journeys.Sitting within the Customer Experience and Membership Services team this is a high-impact role responsible for shaping AFCAs digital front do

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a passionate and strategic Senior Communications Adviser to lead the creation of clear and compelling communications in AFCAs Equity of Access and Digital Experience initiatives.Reporting directly into our Communications team youll work closely with senior leaders and

Were looking for a Senior Security Architect to play a critical role in shaping secure modern digital platforms that support our mission.This is a high-impact role where youll lead the end-to-end security architecture across a major enterprise and digital transformation program.As a h

Were looking for a Senior Security Architect to play a critical role in shaping secure modern digital platforms that support our mission.This is a high-impact role where youll lead the end-to-end security architecture across a major enterprise and digital transformation program.As a h

Were seeking a Technology Governance & Risk Lead to play a critical leadership role in shaping and maturing AFCAs technology and cyber risk management frameworks.Reporting to the Head of Cyber Security & Risk youll act as a trusted advisor across Technology and Enterprise Risk ensurin

Were seeking a Technology Governance & Risk Lead to play a critical leadership role in shaping and maturing AFCAs technology and cyber risk management frameworks.Reporting to the Head of Cyber Security & Risk youll act as a trusted advisor across Technology and Enterprise Risk ensurin