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First Point of Contact: Answer inbound calls from policyholders to register first notification of loss (FNOL) for motor insurance claims. Customer Guidance: Clearly explain the claims process policy coverage details and the benefits of using a preferred/network garage for cashless re
First Point of Contact: Answer inbound calls from policyholders to register first notification of loss (FNOL) for motor insurance claims. Customer Guidance: Clearly explain the claims process policy coverage details and the benefits of using a preferred/network garage for cashless re
